They are how we do business. They guide us, help us make decisions, and shape our culture
but they also ensure while we’re working towards our goals, we have fun getting there.
Continuous Improvement means the relentless pursuit of excellence, both personally and
professionally for ourselves and our customers. It means striving to reach our full
potential both as individuals and as a team through an ongoing process of unceasing
curiosity and development.
Empowerment means showing people how their actions directly impact the business’ goals.
It means helping them to focus on what matters the most, helping them balance autonomy
with accountability and risk with credibility. It means developing leaders who can
determine how to best deliver value.
Speed means more than moving fast, it starts with a well informed team, alignment around
a plan, and measurable outcomes. Some mistakes will be made along the way but that’s good;
it means decisions are being made. Even if things don’t go as planned, it means there
will be opportunities to share and to learn.
Integrity means having transparency and follow through, with no politics, hidden agendas
or passive-aggressive behavior. It means sharing an obligation to have real, honest
conversations and respectfully speaking up when you disagree or see a problem. It means
holding each other accountable ensures our collective success and to build trust.
Diversity means embracing the differences in who are and our experiences to find creative
and innovative solutions to challenging problems. It means creating a culture based on
humility and respect to ensure everyone can thrive and express themselves, their ideas
and opinions. It means encouraging that we speak with candor, openness, and vulnerability
Joy means celebrating each other as a team and as individuals, as we share in this journey
both at work and in life. It means working together to create a healthy, sustainable
environment that balances the me and the we.